The small print...

Check In & Check Out:

Let us know your estimated arrival time and we will do our best to ensure that your suite is ready for you. In general, suites are ready from 15.00. Departure time is 12.00.

Booking Terms & Conditions:

Please understand that your reservation is only confirmed upon reciept of a deposit of 30% of the total price. For your security we offer a special cancellation insurance that we will happily arrange for you.


Prices quoted in the price list are per person per day and include Breakfast. There is no change in price if breakfast or the other services are not taken.

Free parking in the garage:

The safe CCTV monitored garage located three minutes from the hotel is available free of charge for the duration of your stay.


If you would like to bring your dog with you please also bring a basket or blanket. Additional cost €18 per day excluding food. Any damage or excessive dirt caused are not included in the price.

Banc Account Details:

Please transfer the agreed deposit to:
Volksbank Kaltern - banca popolare, Gerda Gius / GIUS LA RESIDENZA
IBAN: IT89 H058 5658 2500 5357 4900 049


Cancellations are only accepted in written form. Up to one week before booking, there are no cancellation costs. Up to seven days before booking or early departure, we charge 100% of the agreed price. We recommend you to purchase the European travel insurance.


The competent court is Bolzano. Italian law applies.

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